Acknowledgments

Many people have contributed to the development of the ideas presented in this book, and I will no doubt leave someone out who should be mentioned. My sincere apologies. I would like to thank my research assistants: Paul Bacdayan, Joycelyn Nickelson, Karen Nowak, Cheryl Middleton, Anthony Forbes, and Noel Willis. I would also like to thank Susan Jackson, Angelo DeNisi, and Ann Morrison for their reviews. Many thanks are also due to publisher Steven Piersanti and all the staff at Berrett-Koehler Publishers. I also want to acknowledge and express my appreciation to colleagues Jane Dutton, Lance Sandelands, Karl Weick, and Bob Quinn for their helpful comments on drafts of earlier manuscripts on which parts of this book are based.

Finally, my greatest appreciation is reserved for my wife, Cynthia; my children, Stephanie, Aaron, and Ty; my father, Taylor Cox, Sr.; my mother, Betty Cox; my stepmother, Edith Cox; and other members of my family who have loved and supported me over the years.