About the author

Linda Foulkes is an L&D trainer at Knights plc. She is also a Microsoft Office Master Trainer, Microsoft Certified Educator, and Microsoft Innovative Expert Educator and Trainer with over 25 years of experience. In 2015, Linda represented South Africa at the Microsoft Global Forum in Redmond. She has certified and coached students who competed at the Microsoft Office Specialist Championships in Texas. She has published five training manuals and courseware for the Microsoft Office Specialist Certification and the ICDL Foundation SA. She has presented at conferences and webinars for SchoolNet SA, hosted TeachMeets and MicrosoftMeets, and developed e-learning paths for the Microsoft Office suite of programs, owing to her interest in e-learning.