- Salesforce for Beginners
- Sharif Shaalan
- 130字
- 2021-06-24 16:16:09
Sending an email
As shown in the following screenshot, I navigated to the Activity section under the Jack Rogers contact and clicked on Email:
From the preceding screenshot, we can see the following (the following eight bullet points coincide with the numbers shown in the preceding screenshot):
- Navigate to Mr. Jack Rogers.
- Go to the Activity section.
- Fill in the To information. This can be a contact on the system or a free text email address.
- Add the subject.
- Add the body of the email.
- Here, you have the option to choose a template, add quick text, and attach a file.
- The activity is assigned to the user.
- Save the record, shown as follows:
Once the email has been sent, it will show up in the Past Activities section.