Analyzing the problem and asking the right questions

After getting the initial premise, you need to break it into smaller pieces in order to understand what is required. Each piece will raise different questions that you will ask your customers later. These questions will help fill in the gaps for your POC, ensuring that your questions cover all business needs from all view standpoints: the business standpoint, the functional standpoint, and, finally, the technical standpoint. One good way to keep track of the questions that arise and which business need they will be resolving is to have a checklist that asks which standpoint the question is being asked from and what is resolved or answered.

It is also important to note that, as questions become answers, they can also come with constraints or other obstacles that will also need to be addressed and mentioned during the POC stage. The customer will have to agree with them and will be decisive when selecting the final solution.

From our previous example, you can analyze the premise by dissecting it into standpoints.

We require a solution that can sustain at least 10,000 website hits and will stay available during updates as well as survive outages. Our budget is considerably low, so we need to spend as little as possible, with little to no upfront cost. We're also expecting this to gain momentum during the project's life cycle.

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