About the Authors

Timothy J. Kloppenborg is an associate professor of Management at Williams College of Business, Xavier University, and President of Kloppenborg and Associates, a consulting and training company based in Cincinnati, Ohio, that specializes in project and quality management. He holds an MBA from Western Illinois University and a PhD in Operations Management from the University of Cincinnati. He is a Certified Project Management Professional (PMP®) and has been active in the Project Management Institute for more than 15 years. Dr. Kloppenborg has published in journals including Project Management Journal, PM Network, and Quality Progress. He also published another book in this series entitled Managing Project Quality. Dr. Kloppenborg is a retired United States Air Force Reserve officer. He has served in many practitioner, research, and consulting capacities on construction, information systems, and research and development projects.

Arthur Shriberg is a professor of Leadership at Xavier University. Dr. Shriberg has been vice president or dean at four universities. He has served as a consultant or training facilitator for 100 industrial, governmental, educational, and health care organizations. He is currently the chair of the Board of Commissioners for the Cincinnati Human Relations Commission and a senior consultant for Pope & Associates, an international diversity and management consulting firm. He is senior author of the textbook Practicing Leadership: Principles and Application as well as the author of numerous articles about leadership, management skills, and diversity. He holds degrees from the Wharton School of Business (BS), Xavier University (Executive Business), Boston University (MEd), and Teachers College, Columbia University (EdD).

Jayashree Venkatraman is an independent consultant providing business-to-business solutions and other software solutions to companies. She holds a BS in physics and an MS in computer applications from the University of Madras, India, and an MBA from Xavier University. She also earned a certificate in Project Management from the University of Cincinnati. She has more than 12 years of experience in leading, designing, developing, implementing, and integrating software applications in a project environment for varied industries. She is a member of PMI®.